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Frequently Asked Questions

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1. What browsers, settings and plug-ins are required to properly view the site?


2. The site doesn't appear properly on my screen. What should I do?


3. The content of the page is not fully loaded. Is there a problem?


4. How do I optimize my AOL browser?


5. What are cookies? Does VisitLasVegas.com use them?


6. What can I find on VisitLasVegas.com?


7. How is VisitLasVegas.com organized?


8. What is the LVCVA and what do they do?


9. How do I contact the LVCVA?


What browsers, settings and plug-ins are required to properly view the site?
We recommend viewing this site in one of the following operating systems and browsers:

PC
Windows XP Pro/Home: Internet Explorer 6+, Firefox 2.
Windows Vista: Internet Explorer 7.

Mac
OSX: Safari, FireFox 2.

You should also ensure that JavaScript, Java, style sheets and cookies are enabled. You can consult the Help section of your browser for instructions on how to enable these functions.

VisitLasVegas.com uses the Adobe Flash plug-in. If it is not already installed on your computer, we recommend you download it for optimal site viewing.

The site also uses Adobe Acrobat and WinZip software. If these are not already installed on your computer, we recommend you download the plug-ins.

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The site doesn't appear properly on my screen. What should I do?
We recommend you configure your monitor to 32-bit color (true color) at 1024 X 768 for the best quality. Settings vary depending on the system you are using.

PC
- Go to the Start menu, choose "Settings" and select "Control Panel."
- Double-click "Display" and select "Settings."
- Drag the slide bar in the Screen area until the numbers read 1024 X 768. Under Colors, select "High Color" (32 bit).
- Click "OK."

Macintosh
- Under the Apple menu, select "Control Panels" and then "Monitors."
- On the Monitor setting, under Colors, select "Thousands" and 1024 X 768.

When provided with the option, we recommend restarting your computer with the new color settings. For more detailed instructions, please consult the documentation that came with your monitor.

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The content of the page is not fully loaded. Is there a problem?
You may need to clear your cache (the storage area on your computer). When you visit a Web site, the pages you view are stored here so that when you return to that page, your browser can quickly retrieve the file. If your cache has not been cleared, you may be viewing an older version of the Web page.

Consult the Help section of your browser for instructions on how to clear the cache.

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How do I optimize my AOL browser?
- Go to My AOL at the top of the page.
- Click "Preferences."
- Click "WWW."
- Under Web Preferences, uncheck "Use Compressed Graphics."
- Under Cache, select "Empty Cache Now."
- Click "OK."

If you have problems after optimizing, we suggest you download Internet Explorer 5.x.

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What are cookies? Does VisitLasVegas.com use them?
Cookies are small pieces of information passed by our Web server to your browser and stored on your computer. Most cookies are set for only one user session and expire when your session ends.

A persistent cookie is set for registered members of VisitLasVegas.com. It contains personal information that allows us to recognize you each time you visit the site.

You can enable or disable cookies by using your browser settings (view your browser's Help section to learn how to do so). To learn more about our use of cookies please refer to the Privacy Policy.

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What can I find on VisitLasVegas.com?
VisitLasVegas.com is a comprehensive resource of Las Vegas destination information. You will find themed guides and Las Vegas news, as well as descriptions of hotels and resorts, restaurants, shows and events, golf courses and everything else that you can do while in Las Vegas.

There is also visitor information to help you plan your trip, special offers, personalized functionality so that you can make the site your own and more.

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How is VisitLasVegas.com organized?
The bulk of the Web site's content is organized by the main navigation categories that you see running along the top of the page: Stay, Play, Special Offers, Features and My Vegas.

You will find the following information in each category:

Stay: Detailed descriptions of Las Vegas hotels and resorts with everything you need to know before booking your stay, as well as themed guides and visitor information to help you plan your trip to the city.

Play: Detailed information and listings for Las Vegas shows and events, casinos, spas, golf, attractions and activities, weddings, dining and shopping.

Special Offers: Great up-to-date deals you won't want to miss.

Features: News, fun and the Vegas experience.

My Vegas: Make Vegas your own by saving your favorite things about the city, and receive specialized content via e-mail.

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What is the LVCVA and what do they do?
The Las Vegas Convention and Visitors Authority is the official destination marketing organization of Las Vegas and operates the Las Vegas Convention Center and Cashman Center. The LVCVA brings visitors to Las Vegas and Clark County by promoting tourism, conventions, meetings and special events. The LVCVA produces the VisitLasVegas.com Web site.

For more information visit the LVCVA Web site.

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How do I contact the LVCVA?
Las Vegas Convention and Visitors Authority
3150 Paradise Road
Las Vegas, NV 89109
702-892-0711
www.LVCVA.com

For hotel and motel availability, rates and reservations, or for the most up-to-date information on shows, attractions, activities, tours and more:
Call 1-877-VISITLV from 6 a.m. to 9 p.m. (Pacific Time)

For any further inquiries please contact one of the following visitor centers or fill out an online request for a Las Vegas Visitor Information Package.

Las Vegas Visitor Information Center
3150 Paradise Rd.
Las Vegas, NV 89109-9096
1-877-VISITLV
702-892-7575

Laughlin Visitor Information Center
1555 Casino Dr.
Laughlin, NV 89029
1-800-4LAUGHLIN
702-298-3321
www.VisitLaughlin.com

Mesquite Visitor Information Center
I-15, Exit 122
Mesquite, NV 89027
1-877-MESQUITE
702-346-2702
www.VisitMesquite.com

State of Nevada Welcome Center at Boulder City
US 93
Boulder City, NV
702-294-1252

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